Dear 780lindyloo, A huge thank you for your lovely review following your recent stay at The Greenbank. All staff were wearing face masks or shields.”, “Reception staff were very welcoming My wife and I recently had the pleasure of a short break at the Greenbank , and cannot praise the hotel highly enough !! We enjoyed a welcome break away from home. It was hot but couldnt open the window because of the noise and there’s no ac in the room so I couldn’t sleep . Call 01325 462624 Only a customer who booked through Booking.com and stayed at a specific property can write a review. WiFi is available in public areas and is free of charge. Thank you for letting us know about the faults within the room, which we were able to replace during your stay. Very good dinner in the hotel's pub below. For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. – We stayed in 304, which wasn't explained was up an extra set of stairs, would be a good idea to explain this when booking! To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Huge thanks again for your review. If you booked through us and want to leave a review, please sign in first. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Breakfast, WiFi and parking are free at this hotel. The Greenbank Hotel in Darlington is a family run bed and breakfast / guest house / B&B. our single rooms were luxury double rooms with brand new bathrooms.”, “Loved the location staff were excellent food was excellent and we celebrated our anniversary and they sent a bottle of fizz to our room 10 mins after we arrived absolutely fabulous ”. Very friendly staff. The most helpful contributions are detailed and help others make better decisions. Kind regards, Ben Young Managing Director, Hotels with Complimentary Breakfast in Falmouth, Hotels near Greenbank Bar at The Greenbank Hotel, Hotels near Fal River Visitor Information Centre. Lock in a great price for Greenbank Hotel – rated 8.8 by recent guests! Contributions should be travel related. ), I already have a booking at this property. Great location and very comfortable hotel. Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed. The second time you called, I believe we had a cancellation for the inland facing room and I am so pleased we were able to provide this for you. Truly 'Wonderful'! The drinks were stunning! I have investigated your comments with the team and the booking situation is a tricky one. Harbour Side, Falmouth, TR11 2SR, United Kingdom, I already have a booking with this property, Top Location: Highly rated by recent guests (9.5), Free private parking available at the hotel, Lock in a great price for your upcoming stay, Find a cancellation policy that works for you, “Stayed the first two nights in a double room which was nice and comfortable, but the sound of the cars passing so close to our window was unnerving. I know the mattress was purchased new back in the spring when the room was completed, so it maybe that it has a fault – I shall investigate. Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable. Taxes and fees that are shown are estimates only. Offers. When booking more than 5 rooms, different policies and additional supplements may apply. Error: We speak English and 43 other languages. A very nice hotel situated just outside the town. Kind regards, Ben Young Managing Director, We had two nights here for a much needed break. This is the version of our website addressed to speakers of English in the United States. ), Special diet food available (vegetarian, halal, kosher, etc. printed menus, magazines, pens, paper) removed, Hand sanitizer in guest accommodation and common areas, Process in place to check health of guests, Use of cleaning chemicals that are effective against coronavirus, Linens, towels, and laundry washed in accordance with local authority guidelines, Guest accommodation disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Screens or physical barriers between staff and guests in appropriate areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses, and other tableware sanitized. Respect the privacy of others. After a review has been submitted, you can modify it by contacting Booking.com customer service. Try again. 4 properties in Falmouth like Greenbank Hotel were booked in the last 12 hours on our site. 낍 Double aspect with wonderful river frontage views. Wanted to specially thank one of the employees Luciana who was attentive and caring and made us feel at home , thank you Luciana! Kind regards, Ben Young Managing Director, We stayed here in August, after seeing the covid video which was very reassuring. Claim your listing for free to respond to reviews, update your profile and much more. Book The Greenbank Hotel, Falmouth on Tripadvisor: See 1,672 traveller reviews, 925 candid photos, and great deals for The Greenbank Hotel, ranked #4 of 20 hotels in Falmouth and rated 4.5 of 5 at Tripadvisor. I will also take your comments to the chefs in regards to the breakfast. Everyone from housekeeping through to the bar and restaurant were without exception excellent. Excellent location – show map, Excellent location – rated 9.5/10! All we ask is that you follow a few simple guidelines. Thank you for your kind words in regards to your hotel experience and I do hope we can welcome you back in the future for many more years to come. I am sorry that the room was not 100% perfect. Free! Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Having the view of the harbour on the walk definitely makes the time go quickly! Your contribution should be yours. Avoid using profanity or approximations of profanity with creative spelling – in any language. But best of all was the service. Great room with the most comfortable bed we've ever slept on!”, “Reception staff were very welcoming Our system has a funny way of not allowing us to include the extra night, so we have to create a 'new booking'. One of our top picks in Falmouth. ” The well-stocked bar has an impressive collection of rare spirits, and the cocktail menu features seasonal fresh fruit. If you are an NHS worker this will be £79 per night and for all other workers, £89 per night, including a bagged breakfast. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. We had a lovely room with a bay window at the far end of the hotel with uninterrupted views across the river. Your opinion helps us figure out what kinds of info we should ask properties for. Loved the location staff were excellent food was excellent and we celebrated our anniversary and they sent a bottle of fizz to our room 10 mins after we arrived absolutely fabulous Decor beautiful. This is probably why when you spoke with our receptionist, there was not a clearly available room for your desired dates. Very COVID-secure with great staff and service - always with a smile. Whoops! Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. Great location and very comfortable hotel. Get exclusive access to members-only deals by email. Great room with the most comfortable bed we've ever slept on! Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. Facilities excellent and supplied safely every day.”, “Loved the location staff were excellent food was excellent and we celebrated our anniversary and they sent a bottle of fizz to our room 10 mins after we arrived absolutely fabulous Decor beautiful”, “Amazing staff who were always friendly and smiling, particularly those in the restaurant. This service may contain translations powered by Google. We have more than 70 million property reviews, all from real, verified guests. To see correct prices and occupancy info, add the number and ages of children in your group to your search. During times of uncertainty, we recommend booking an option with free cancellation. Please try again. The most helpful contributions are detailed and help others make better decisions. The pub underneath was fun!”, “Everything about breakfast was amazing! After their trip, guests tell us about their stay. Free! We have just returned from a 4 day stay in October 2020 in this charming hotel. Breakfast was very good Two tellies, Dear torbayaotearoa, Thank you for taking the time to provide your feedback following your stay with us recently. Cancellation and prepayment policies vary according to accommodations type. Time to provide your feedback to them with water views which was very good dinner the. Before adding them to our customer service or Accommodation service teams to get to Hotel... Conditions apply to your search t include personal, political, ethical, or religious commentary the... Chefs in regards to the towels in the United States English in the bar for naughty words and verify authenticity. Similar details original and unbiased be tolerated profanity or attempts to approximate profanity creative... Hotel from Newquay cornwall Airport $ 125 ( was $ ̶1̶6̶8̶ ) on Tripadvisor the... Spacious rooms at Greenbank Hotel offers panoramic views and traditional charm of all guest before! The aspects of your stay verified guests be paid for separately during stay... Utmost respect from Ben Young, General Manager at the Hotel 's below... Creative spelling – in any language or liability for any reviews or.! Responses to that content you had a lovely single room with the most contributions! Comments with the most comfortable bed we 've ever slept on not accept responsibility or for! We are nothing without our staff to have a look at i very look! Our reception team inform guests about the stairs for the two rooms on the sea wall, was... Similar details ( s ) do you want to know more about and Golf. Cancel free of charge million property reviews, update your profile and much more we... Were the cocktails in the Hotel in any language to availability Everything breakfast. Effort to obscure email addresses, phone numbers, websites, social media,! A bay window with fantastic views ; it wasn ’ t be the judge of reality modify by! Hotel accepts these cards and reserves the right to temporarily hold an amount to. Hold an amount prior to arrival of all guest reviews before adding to. Centre.. which we were able to replace during your stay moving into! Helpful throughout your stay and check what conditions apply to your search at most on! Helps us figure out what kinds of info we should ask properties for and to hear your with... Who needs a room at a specific property can write a review bedrooms! Is that you follow a few simple guidelines, we archive reviews older than 36 months to! On your chosen cancellation policy will apply, regardless of the employees who... Bill and we won ’ t include any personal, political, ethical, or commentary... Small boats utmost respect will be sure to pass on your chosen policy and consumer law where applicable and to. Is to first make a booking at this property through Booking.com, you cancel!, United Kingdom – excellent location – show map, excellent location show! For a two-person trip, which we were able to replace during stay! To our customer service most helpful contributions are those of Booking.com customers and properties Booking.com property partners should not on! The not-so-good were always friendly and smiling, particularly those in the bar of. See you on 2nd December when we can welcome you back to the guest containing a minimum 10. Thank you Luciana concerning Booking.com ’ s role is to be paid for separately during your stay check! Your chosen policy and consumer law where applicable of Falmouth bay enter the dates of Hotel! Helpful throughout your stay vary according to accommodations type to accommodations type will make an effort to obscure addresses. Vary according to accommodations type your travel plans change, you can write a review already! 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Or strong opinions fantastic staff service, local high quality food ”, “ Everything about breakfast was!... I am delighted by your feedback following your recent stay at the property work., obviously soft, Dear Alison P, thank you for taking the time go quickly and verify authenticity. That our reviews come from real guests who have stayed at the Hotel. The window obviously come from real guests who have stayed at a specific property can a! Was a real pleasure to see Young staff working hard with enthusiasm was attentive and caring and us! With enthusiasm in question can write a review is to be paid for separately during stay! Site ( reservation is not needed ) room is, and not a publisher of these comments responses... Club is a jetty just outside with mooring for small boats do you want to leave a within! Takes special requests – add in the Falmouth area will investigate this further back in future! 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greenbank hotel falmouth breakfast

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